Contact us

We’re happy to help with any queries directly relating to the Data Security and Protection Toolkit.

Online support

Check our support pages for guidance on using the service.

Contact details

Telephone: 0300 303 5035

Opening times: Monday to Friday, 8am to 5pm. Closed bank holidays.

Email: ssd.nationalservicedesk@nhs.net

Please provide your ODS code or address when contacting us by email.

Our service levels

We deal with calls in the order we receive them and respond as quickly as we can. During busy periods, it can take longer for us to respond. If your call is not urgent, please wait 5 days before escalating.